Month: October 2017

No need to be afraid of your lawyer this Halloween!

Today – I’m a unicorn. I have always loved Halloween.  Since I was a kid I loved getting dressed up and watching the imaginations of other people bringing amazing costumes to life. Do you remember a favourite costume someone wore? Some of mine: I remember seeing a little kid a few years ago who wore… Read more »

What you say matters: Mission, vision and values

What commitments have you made to your patients, team members and the public? When I work with a healthcare organization through a difficult situation (like a patient complaint or a privacy breach) I always look at their mission, vision and values.  These public statements should guide all decision making through difficult times.  These statements are your guide… Read more »

Health Privacy Update #2 – October 2017 – 2 new decisions of the IPC

Last week the IPC issued two new decisions for health care organizations in Ontario. The first one has practical impact on group practices like family health teams. Group practices should proactively clarify who is the health information custodian  Decision 50 – This one will interest all family health teams and other group practices. It relates to… Read more »

Are you having fun yet?

In February 2016, I was asked to do an exercise: What do you do for fun? I remember that day vividly because for the first time in my life I was stumped about fun. Upon reflection – I came up with a few things.  Playing with the kids (who were then 3 years old and… Read more »

Professional Staff Leaves of Absence – is your hospital prepared?

Does your hospital explain to your Professional Staff members the rules about taking a leave of absence? Remember: Professional Staff members may include doctors, dentists, midwives and independent contractor nurse practitioners. Since members of the Professional Staff are usually independent contractors and not employees of a hospital, they independently arrange for their colleagues to cover… Read more »