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Recorded webinar

Health Privacy ask-me-anything webinar July 2019

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  • 60 minutes
  • Includes video, pdf downloads

Watch and listen to the video and download the slides and a transcript of the entire broadcast.

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Topics covered in this webinar:

  • What is Personal Health Information and why is it important?
  • New IPC decisions on access and correction
  • Can you consider an access request “incomplete” if a patient doesn’t tell you the purpose for the request?
Thirty minutes of live questions from webinar participants, which Kate answers, including these:
  • Should every independant contractor (agent) have a service agreement so that we can build in the requirements that we would have for our employees?
  • Can health care organizations share information with researchers? Can organizations send information about research opportunities to their clients?
  • We are looking at accepting online electronic payments for fees, and I was just wondering what are some privacy considerations you recommend we explore?
  • In the case of the new legislation change for Children’s Aid agencies, is the age of consent still 12 to release medical information or is it now at any age?
  • … and others.

Please note that this webinar and its associated materials don’t constitute legal advice, and are provided on an as-is basis, and for information only.


Recorded webinar

Health Privacy ask-me-anything webinar June 2019

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  • 60 minutes
  • Includes video, pdf downloads

Watch and listen to the video and download the slides and a transcript of the entire broadcast.

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Topics covered in this webinar:

  • Learn what the IPC discussed in his recent Reaching Out to Ontario roadshow
  • New IPC decisions on access and correction
  • Results of the Annual Statistical Report on privacy breaches in Ontario (guess which category of privacy breaches topped them all!)
  • Developments in freedom of information, voyeurism and secret recordings by healthcare providers
Thirty minutes of live questions from webinar participants, which Kate answers, including these:
  • Using text messages to communicate with patients
  • How to decide when to open a formal file when doing intake of new clients
  • Releasing information to deceased patients’ relatives
  • … and others.

Please note that this webinar and its associated materials don’t constitute legal advice, and are provided on an as-is basis, and for information only.


Recorded webinar

Health Privacy ask-me-anything webinar May 2019

Screenshot
  • 60 minutes
  • Includes video, pdf downloads

Watch and listen to the video and download the slides and a transcript of the entire broadcast.

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Topics covered in this webinar:

Kate reviews Information and Privacy Commission of Ontario decisions 90 (an appeal against the decision of the Canadian Red Cross to withold the identities of caregivers) and 91 (a hospital refused an access request on the grounds that it was frivolous or vexatious).
A review of the rules about when a child can make their own information decisions.
Thirty minutes of live questions from webinar participants, which Kate answers, including these:
  • If a capable child objects to sharing of health information that is ordered to be shared under a divorce or custody agreement, do we accept the child’s consent directive?
  • In dental practices it’s common for 3rd party consultants to access patient records to help dentists increase business. How do you deal with this factor in patient consent for use of their data?
  • As primary care providers are we able to enforce a policy regarding not allowing clients to record appointments? Can we have a policy saying that you must notify staff if you choose to record an encounter?
  • There are organizations like long term care centres that have a standard that all staff nametages do not have last names on them. Does Decision 90 of the Information and Privacy Commissioner of Ontario suggest that this should not be done?
  • A client is seeing the counsellor at our organization. The client’s sister is demanding to be on the waitlist for the same counsellor. The counsellor feels it is a conflict between the two sisters and does not feel she can be impartial in counselling both sisters. How do we answer the sister as to why she is not on the waitlist without breaching privacy?
  • We would like to use an app to collect client demographic information online (ie. clients can register online instead of on paper in our clinic) however all the companies offering this service are based in the United States and their servers are in the United States. What is your thoughts on using a service like this?
  • … and twelve more.

Please note that this webinar and its associated materials don’t constitute legal advice, and are provided on an as-is basis, and for information only.

Some of Kate’s recent and upcoming events

Team Privacy Training Events

September 17, September 24, October 16, October 24 and November 21

For Primary Care clinics, Children’s Aid and FHTs

Kate trains health professionals from many more primary care organizations how being privacy-respectful can improve therapeutic relationships. more details...

Speaking event

October 23, 2019

Osgoode Professional Development – Mental health Certificate

Kate joins the faculty for this training event. More details...

Primary care webinars: Contracts & Communications

September 5 and October 3, 2019, 12 noon

Part of Kate’s monthly webinar series.

Our September webinar is about understanding contracts you may be asked to sign, and in Octber our title is Managing incapacity in the workplace.

Full details of the 2019 webinar series and registration here.

Privacy Officer training

November 5, 11, 18, 25 & December 2, 2019

Kate is the program chair for the Osgoode Certificate in Privacy in Healthcare.

This program explores the range of privacy interests that must be protected in the day-to-day treatment of patients, the development of information systems and the creation of institutional policies.More details ...

Advanced Privacy Officer training

December 10, 2019

For experienced Privacy Officers within healthcare organisations.

This one day training course focuses on how to handle difficult privacy situations using real-life (but anonymized) case studies and role-play. Full details and registration here...

Free healthcare privacy webinar - ask me anything!

August 7 and September 4, 2019, 10-11am EST

Free webinars - advance registration needed

Whether you're an experience privacy officer or new in the field, pick Kate’s brain for free for an hour, in this live webinar. No charge, but you’ll need to register in advance.

Kate Dewhirst Health Law

Kate says:

My mission is bringing the law to life. I make legal theory understandable, accessible and fun! I’m available and love to work for all organizations in the healthcare sector across Ontario and beyond.

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Latest Tweets

Webinar recording now available! Topics covered: - Health privacy law update - When do children make their own info… https://t.co/IN3OPtYePb

about 15 hours ago

Have you witnessed a bad situation where the organization’s response or lack of response made things worse?… https://t.co/m887F6v81U

12:00 PM Jul 15th

One of the key privacy messages every healthcare organization needs to know is a patient has a right to access thei… https://t.co/ogGXOVTf5A

12:01 PM Jul 14th

contact details

901 King Street West Suite 400 East Tower
Toronto Ontario M5V 3H5

(416) 855 9557

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