If you ever needed a reason to behave, this is as good a one as any. In a new Ontario court decision, a nurse was denied coverage from her former hospital employer’s insurance provider for her legal fees and possible costs associated with her alleged snooping in health records. So now, she walks into court… Read more »

Calling all clinicians, Privacy Officers, IT change management consultants and practice managers. Here’s a new case for you to read and absorb. Bierman v. Haidash 2021 from Saskatchewan Court of Queen’s Bench So, imagine you work in a health care environment and you’ve got to learn a new IT system. Bummer right? You’ve got to… Read more »

Not my program – but I highly respect Maria and Cleo and would recommend this program to my health care and child welfare clients. Learn what harassment is: and what it is not, as well as the definition of sexual harassment and discrimination Learn how to investigate: to be able to competently respond to allegations… Read more »

It’s that time of year again … annual statistical reporting to the Information and Privacy Commissioner of Ontario. There has been some confusion this year. Let’s break down the rules … [Prefer to watch a video: I clarify on video here] Question 1: Do we have to complete an annual statistical report?  There was some… Read more »

Did you know it is “Right to Know Week“? Right to Know Week is celebrated across Canada with events discussing privacy rights. It is a gathering of Canada’s Information and Privacy Commissioners and organizations and individuals who are interested in privacy. In Canada, and Ontario for purposes of this blog, the right to know means… Read more »

People will forget what you said but not how you made them feel. – Maya Angelou I read and hear all the time in the context of healthcare that particular action is required so that “patients and the public do not lose trust in the healthcare system”. Is being trustworthy something you should worry about? Yes…. Read more »

You may have heard that the Ontario government is consulting on new privacy legislation for the private sector. Here’s the announcement. And here’s the link to the survey where you can share your views. Deadline for feedback is October 1, 2020. The purpose is to give Ontarians more confidence when dealing in the digital world…. Read more »

The Information and Privacy Commissioner of Ontario released a new access and privacy fact sheet aimed at helping organizations and their staff navigate the “new normal” called “Working from home during the COVID-19 pandemic“. In her related blog post, Commissioner Kosseim emphasizes that “it is essential that corporate policies and practices related to access, privacy,… Read more »

Music is my refuge. If I want to change my mood, music is my go-to, never fail trick. So, I was excited to hear from my friend, Keith Serry, that he had started a new podcast called The Volume Knob to tell stories of the songs that saved your life. There are dozens of songs… Read more »

If you’ve been focused on COVID-19 response and transitioning to virtual care over the last few months, you may have missed that there have been some big changes to Ontario’s health privacy law, the Personal Health Information Protection Act. What did you miss?? Here’s a recap of Bill 188, Bill 138, and two sets of… Read more »