I recently surveyed administrative and clinical team members at a family health team and discovered the top 5 issues that lead patients or families to complain where the conversation can get heated: Being told they cannot receive test results over the phone for a family member without the patient’s consent Long wait times Not being able to receive… Read more »
Family health teams are interesting creations. What are they? Multi-disciplinary teams providing primary care services to communities across Ontario. A new theme for family health teams is moving from physician-led boards to community or mixed governance and skills-based boards. One of the driving reasons for this change is to deal with potential conflicts of interest… Read more »
Free webinars - advance registration needed
Whether you're an experienced privacy officer or new in the field, pick Kate’s brain for free for an hour, in this live webinar. No charge, but you’ll need to register in advance.
Part of Kate’s monthly webinar series.
Our 2025 program is now live.
Full details of the 2025 webinar series and registration here.
For managers and other leaders from mental health and addictions agencies, hospitals, CMHAs, CHCs, school boards, FHTs and Indigenous health services
This is an annual membership program with monthly webinars.
Full details and registration here.
For Privacy Officers within healthcare organizations.
This course focuses on how to become a more confident privacy officer and gives you the tools to document your privacy program. Full details and registration here...
For Privacy Officers within healthcare organizations
This is an annual membership program that takes theory into practice and tackles real life scenarios to build Privacy Officer skills.
Full details and registration here.
For Primary Care clinics, Hospitals, Community Agencies, Mental Health Teams, Public Health Units, School Boards, Police departments
Scheduled to your team's needs for comprehensive or refresher training More details...
Want to read privacy breach stories to learn how to improve your work? We have summarized all the Information and Privacy Commissioner's health privacy decisions for you Download here...
Kate says:
My mission is bringing the law to life. I make legal theory understandable, accessible and fun! I’m available and love to work for all organizations in the healthcare sector across Ontario and beyond.
P.O. Box 13024, RPO Bradford Centre
Bradford, ON, L3Z 2Y5
(416) 855 9557