I’m Kate Dewhirst.

My team and I write about legal issues affecting healthcare in Canada.

Kate Dewhirst Health Law - bringing the law to life. Meet Kate (in 13 seconds)

Health Privacy Officers, you need to see the Privacy Commissioner’s new Process

Posted by

Hey Health Privacy Officers in Ontario – you need to know this!

The Information and Privacy Commissioner just released new guidelines on its internal procedures for health privacy:  The Code of Procedure for Matters under the Personal Health Information Protection Act, 2004It was updated August 2019.

Why does this matter to you as a Privacy Officer?  

Have you ever wondered what happens if someone complains about your privacy practices?

Would you like to know when the IPC might initiate an investigation into your privacy practices?

This document pulls back the curtain and explains how the IPC operates when it comes to its powers under PHIPA  and what you can expect.

It’s not something you have to have memorized.  If you have interactions with the IPC (such as a complaint made against you) it helps you to know the rules the IPC follows in its interactions with you.

What’s New?

The IPC’s website does not spell out what has been updated from the previous version of the Code of Procedure.  So, I don’t know.  But it doesn’t really matter.  It’s always good to know the most up-to-date rules that apply.


If you enjoyed this article please share it:


Previous and next posts from Kate:

Some of Kate’s recent and upcoming events

Free healthcare privacy webinar - ask me anything!
the first Wednesday of every month

Free webinars - advance registration needed

Whether you're an experienced privacy officer or new in the field, pick Kate’s brain for free for an hour, in this live webinar. No charge, but you’ll need to register in advance.

Health Privacy Officer Foundations training
starts March 2024

For Privacy Officers within healthcare organizations.

This course focuses on how to become a more confident privacy officer and gives you the tools to document your privacy program. Full details and registration here...

Join the Shush: a collective of health privacy officers
Annual membership 2024

For Privacy Officers within healthcare organizations

This is an annual membership program that takes theory into practice and tackles real life scenarios to build Privacy Officer skills.
Full details and registration here.

Primary care webinars: Employment Law Update & Legal Issues for EDs and Board members

Part of Kate’s monthly webinar series.

Our 2024 program is now live.
Full details of the 2024 webinar series and registration here.

Mental Health webinars: Legal issues for mental health and addictions agencies and teams
Annual membership 2024

For managers and other leaders from mental health and addictions agencies, hospitals, CMHAs, CHCs, school boards, FHTs and Indigenous health services

This is an annual membership program with monthly webinars.
Full details and registration here.

Team Privacy Training Events

For Primary Care clinics, Hospitals, Community Agencies, Mental Health Teams, Public Health Units, School Boards, Police departments

Scheduled to your team's needs for comprehensive or refresher training More details...

Free summary of all PHIPA IPC decisions

Want to read privacy breach stories to learn how to improve your work? We have summarized all the Information and Privacy Commissioner's health privacy decisions for you Download here...

Kate Dewhirst Health Law

Kate says:

My mission is bringing the law to life. I make legal theory understandable, accessible and fun! I’m available and love to work for all organizations in the healthcare sector across Ontario and beyond.

Subscribe to my mailing list and keep up to date with news:

Latest Tweets

  • Our twitter feed is unavailable right now. Follow us on Twitter
  • contact details

    P.O. Box 13024, RPO Bradford Centre
    Bradford, ON, L3Z 2Y5

    (416) 855 9557

    .