I’m Kate Dewhirst.

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Health Privacy Officers, you need to see the Privacy Commissioner’s new Process

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Hey Health Privacy Officers in Ontario – you need to know this!

The Information and Privacy Commissioner just released new guidelines on its internal procedures for health privacy:  The Code of Procedure for Matters under the Personal Health Information Protection Act, 2004It was updated August 2019.

Why does this matter to you as a Privacy Officer?  

Have you ever wondered what happens if someone complains about your privacy practices?

Would you like to know when the IPC might initiate an investigation into your privacy practices?

This document pulls back the curtain and explains how the IPC operates when it comes to its powers under PHIPA  and what you can expect.

It’s not something you have to have memorized.  If you have interactions with the IPC (such as a complaint made against you) it helps you to know the rules the IPC follows in its interactions with you.

What’s New?

The IPC’s website does not spell out what has been updated from the previous version of the Code of Procedure.  So, I don’t know.  But it doesn’t really matter.  It’s always good to know the most up-to-date rules that apply.


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Free healthcare privacy webinar - ask me anything!
the first Wednesday of every month

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This course focuses on how to become a more confident privacy officer and gives you the tools to document your privacy program. Full details and registration here...

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Annual membership 2024

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This is an annual membership program that takes theory into practice and tackles real life scenarios to build Privacy Officer skills.
Full details and registration here.

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Part of Kate’s monthly webinar series.

Our 2024 program is now live.
Full details of the 2024 webinar series and registration here.

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Annual membership 2024

For managers and other leaders from mental health and addictions agencies, hospitals, CMHAs, CHCs, school boards, FHTs and Indigenous health services

This is an annual membership program with monthly webinars.
Full details and registration here.

Team Privacy Training Events

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Scheduled to your team's needs for comprehensive or refresher training More details...

Free summary of all PHIPA IPC decisions

Want to read privacy breach stories to learn how to improve your work? We have summarized all the Information and Privacy Commissioner's health privacy decisions for you Download here...

Kate Dewhirst Health Law

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