I am often asked by health leaders what to do when police arrive and need information about patients. Police officers and police departments are important community partners for health care organizations. As citizens, we all rely on the police to protect us and enforce the laws. It is vital to the success of all health… Read more »
So very excited to share with you my brand new video series for Privacy Officers in the health sector. And it is FREE! Watch this video for all the information and to sign up Free Privacy Officer Training Video Series
As of July 1st, Nurse Practitioners (nurses in the extended class) in Ontario must now report certain conditions and impairments that could negatively impact an individual’s ability to drive. NPs join physicians and optometrists in this mandatory reporting duty. For all my family health teams, nurse practitioner-led clinics, community health centres, Aboriginal Health Access Centres,… Read more »
The Information and Privacy Commissioner was in Hamilton, ON on Friday with one of the popular “Reaching Out to Ontario” road shows. The Commissioner provided an update on Latest Developments at the IPC. Here are some highlights: The IPC received 629 health privacy complaints in 2017 – up from 269 in 2006 The vast majority… Read more »
Decision 69 of the Information and Privacy Commissioner of Ontario was just released. A former hospital employee (registered health professional who was employed as a Research Coordinator) removed 15 health records, 36 research files and 2 data collection sheets from the hospital’s premises without authorization. The hospital notified police – although the hospital did not… Read more »
The Information and Privacy Commissioner of Ontario released new guidelines today for disposing of electronic media. These guidelines explain what it means to take “reasonable steps” to safeguard personal health information through secure destruction. The guidelines apply to all custodians under the Personal Health Information Protection Act, 2004. That means you, health care providers and… Read more »
Health care organizations of all shapes and sizes deal with volatile situations involving patients (or clients or residents) and family members or caregivers. Remember this case from last year of the woman at a health clinic who was yelling racist comments about wanting to see a “white doctor” and getting increasingly angry that only “brown doctors with… Read more »
The Information and Privacy Commissioner of Ontario released four new PHIPA decisions today. These are relevant to any health care organization in Ontario. Read the summaries of all 60 IPC PHIPA Decisions here. Decision 57: A patient made an access request at a hospital. The patient wanted to know why he was being told by physicians at the… Read more »
If you are a CEO or ED of a healthcare organization, you need to talk to your board about risk. How do you do it without scaring them or boring them? You make risk real. You explain real situations that have happened to similar organizations. Here are a couple of pointers: Give them a risk architecture:… Read more »
The Information and Privacy Commissioner of Ontario released new guidelines that will come into effect March 2019 but require healthcare organizations to start tracking certain kinds of privacy breaches as of January 2018. Click here for the Annual Reporting of Privacy Breach Statistics to the Commissioner guidelines. Starting January 1st, Ontario’s healthcare organizations (all those who… Read more »