Category: Mental health facilities

The Information and Privacy Commissioner of Ontario released a new access and privacy fact sheet aimed at helping organizations and their staff navigate the “new normal” called “Working from home during the COVID-19 pandemic“. In her related blog post, Commissioner Kosseim emphasizes that “it is essential that corporate policies and practices related to access, privacy,… Read more »

If you’ve been focused on COVID-19 response and transitioning to virtual care over the last few months, you may have missed that there have been some big changes to Ontario’s health privacy law, the Personal Health Information Protection Act. What did you miss?? Here’s a recap of Bill 188, Bill 138, and two sets of… Read more »

There have been some interesting health privacy decisions out of the Information and Privacy Commissioner’s Office in the last few months. Here’s a recap: Decisions 119 and 121 – May and June 2020 Key Take Away Message: When there is a dispute over whether a health care organization has completed a “reasonable search”, the organization… Read more »

I have noticed over the last month that the tone of conversations has changed and social critique has resurfaced. Individuals are rightly asking more questions. There is greater need in all aspects of life and public service for clarity and certainty.  There are more queries and complaints about the impact of decisions made in the… Read more »

The global pandemic COVID-19 has left us all feeling unsettled at best. Some of us have no work. Some of us have too much work. Regardless of what camp you find yourself in – I thought this might be a message worth sharing. I was reminded this morning that I cannot be all things to… Read more »

I am a calm and logical person. We are facing unprecedented impact in our world and that causes uncertainty and instability for everyone.  I have felt a bit unsettled for a few days now. When I feel like that, I need practical, concrete information to help me make informed choices.  If I am feeling like… Read more »

Just when you thought it was safe … a new class action was recently certified after a health privacy breach at a hospital in Ontario. Here’s what every health Privacy Officer needs to know. Stewart v. Demme and William Osler Health System (2020) “The central question … is whether a privacy violation can be “highly… Read more »

It’s not enough for health care organizations to respect patient privacy rights.  I believe we have an obligation to help our patients understand those rights and activate them. There is a definite power imbalance between health care providers and patients when it comes to their understanding of privacy. Patients (and their caregivers) don’t receive a… Read more »

The Information and Privacy Commissioner of Ontario (IPC) just released a new blog titled: “Cameras in Doctors’ Exam Rooms? Not in Ontario” and released Decision 98. In this decision, a media outlet notified the IPC that a cosmetic surgery clinic was using surveillance cameras in examination rooms. The clinic had 24 security cameras recording continuously… Read more »

In a new Decision 96 of the Information and Privacy Commissioner of Ontario (IPC), a father who had access-only (not custody) of his children wanted a certain information from a health care provider. The health care provider refused to confirm or deny they had information about the children. The father complained to the IPC. The… Read more »