I’m Kate Dewhirst.

My team and I write about legal issues affecting healthcare in Canada.

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Category: Hospitals


Health Privacy Update: Do you have a video surveillance camera on your property?

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Many health care organizations like hospitals, long term care homes, primary care practices, laboratories and pharmacies have video surveillance systems. What happens when someone asks for access to recordings? It depends. Here’s a new story about what might happen. In the Information and Privacy Commissioner of Ontario’s recent decision 78, an individual asked a hospital… Read more »


Health Privacy Update – Do not ignore patient access requests for records

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There are two recent health privacy decisions of the Information and Privacy Commissioner of Ontario that have similar facts and similar outcomes. The main message: A doctor (or any other health information custodian) should never ignore a patient’s access request for records. If you do, the IPC won’t be happy. We want a happy IPC…. Read more »


Can your patients trust you in the age of electronic privacy scandals?

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In the last few years, the public has heard A LOT of scary things about electronic privacy scandals. In 2017, Equifax admitted their electronic records were compromised leaving millions of users’ financial information exposed. In May 2017, the WannaCry Ransomware attack negatively impacted 19,000 healthcare appointments across the United Kingdom which response cost the NHS over… Read more »


Health Privacy Update: Annual Statistical Report Portal Is Now Open

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What does that mean? If you are not a health information custodian in Ontario – stop reading. If you are a health information custodian’s Privacy Officer – keep reading! If you are unsure of whether you are a health information custodian – call me! As you know, all health information custodians in Ontario must complete… Read more »


New IPC health privacy decision #76 – reasonable search at a doctor’s office

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The IPC just released decision #76. Bottom Line: There is no change to your duties as a health information custodian. This decision is entirely consistent with other decisions on the topic of reasonable search and a patient’s right of access to their records of personal health information.  In this case, a patient requested access to… Read more »


Democratizing health information

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That sounds lofty doesn’t it? There is an important movement afoot in health care where recipients of health care services get better, faster, and more consistent access to their own health information.  The effect is democratizing health information. When we give patients instant access to their information, they are better able to navigate their health… Read more »


It’s time to review your Leaves of Absence policies AGAIN Guest Blogger: Maria McDonald

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This blog was written by Maria McDonald from McDonald HR Law Bill 47 became law on November 21, 2018. It becomes effective on January 1, 2019. Bill 47 replaces or revises many of the changes to the Employment Standards Act, 2000 (ESA) introduced last year by Bill 148. For all summary of all the changes… Read more »


Calling all health sector employers: Bill 47 Changes to the Ontario Employment Standards Act, 2000

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This blog was written by Maria McDonald from McDonald HR Law Bill 47 became law on November 21, 2018. It becomes effective on January 1, 2019. Bill 47 replaces and revises many of the changes to the Employment Standards Act, 2000 (ESA) introduced last year by Bill 148. I know you just finished making all the… Read more »


3 steps to influence organizational culture in health care

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What is culture? According to the Merriam-Webster dictionary, culture is the set of shared attitudes, values, goals, and practices that characterizes an institution or organization. As a health leader you influence your organizational culture both intentionally and unintentionally.  The impact is happening whether you mean for it happen or not. So, how do you intentionally and… Read more »


How should Ontario’s healthcare organizations prepare for new legislation?

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We have a new government in Ontario after 15 years of the same party in power.  You know what that means? Change. Hold on to your seats folks – we are going to see legislative changes in healthcare in Ontario. Any time of change can be tough.  But a time of change is upon us… Read more »


Some of Kate’s recent and upcoming events

Free healthcare privacy webinar - ask me anything!
the first Wednesday of every month

Free webinars - advance registration needed

Whether you're an experienced privacy officer or new in the field, pick Kate’s brain for free for an hour, in this live webinar. No charge, but you’ll need to register in advance.

Primary care webinars: Employment Law Update & Legal Issues for EDs and Board members

Part of Kate’s monthly webinar series.

Our 2025 program is now live.
Full details of the 2025 webinar series and registration here.

Mental Health webinars: Legal issues for mental health and addictions agencies and teams
Annual membership 2025

For managers and other leaders from mental health and addictions agencies, hospitals, CMHAs, CHCs, school boards, FHTs and Indigenous health services

This is an annual membership program with monthly webinars.
Full details and registration here.

Health Privacy Officer Foundations training
starts Spring 2025

For Privacy Officers within healthcare organizations.

This course focuses on how to become a more confident privacy officer and gives you the tools to document your privacy program. Full details and registration here...

Join the Shush: a collective of health privacy officers
Annual membership 2025

For Privacy Officers within healthcare organizations

This is an annual membership program that takes theory into practice and tackles real life scenarios to build Privacy Officer skills.
Full details and registration here.

Team Privacy Training Events

For Primary Care clinics, Hospitals, Community Agencies, Mental Health Teams, Public Health Units, School Boards, Police departments

Scheduled to your team's needs for comprehensive or refresher training More details...

Free summary of all PHIPA IPC decisions

Want to read privacy breach stories to learn how to improve your work? We have summarized all the Information and Privacy Commissioner's health privacy decisions for you Download here...

Kate Dewhirst Health Law

Kate says:

My mission is bringing the law to life. I make legal theory understandable, accessible and fun! I’m available and love to work for all organizations in the healthcare sector across Ontario and beyond.

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