I’m Kate Dewhirst.

My team and I write about legal issues affecting healthcare in Canada.

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Category: FHTs


Health Privacy Update: Be very careful when speaking with the media about patients

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We know this intuitively – but it bears repeating. Health care organizations should be very careful when speaking with the media about specific patient cases. There is a new Information and Privacy Commissioner of Ontario (IPC) health privacy decision directly on this topic. Decision 82 Background: A patient of a hospital died. The family members… Read more »


Doctors read Humboldt Broncos’ health records: privacy breaches undermine public trust

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In April 2018, Canadians came together from coast to coast to coast to grieve and support each other when we learned a bus was hit in Saskatchewan tragically killing 16 young hockey players and seriously injuring many of their teammates. The Humboldt Broncos story made international news and reminded us all of the fragility of… Read more »


Health Privacy Update: new correction request decision of the IPC

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In health privacy decision 81 of the Information and Privacy Commissioner of Ontario, a hospital was asked to make a correction to a discharge summary. The complainant wanted certain words written into the discharge summary “I am going home into the care of my parents’ because I live in [their] house” to reflect what he… Read more »


Health Privacy Update: Complainant does not get 2 kicks at the can

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In decision 80 of the Information and Privacy Commissioner of Ontario, the wife of a deceased patient was concerned that a hospital doctor wrongly shared her husband’s health information by speaking to a third party about the care he received and that the hospital failed to meet its privacy obligations.  These concerns were raised with… Read more »


Health Privacy Update: Do you have a video surveillance camera on your property?

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Many health care organizations like hospitals, long term care homes, primary care practices, laboratories and pharmacies have video surveillance systems. What happens when someone asks for access to recordings? It depends. Here’s a new story about what might happen. In the Information and Privacy Commissioner of Ontario’s recent decision 78, an individual asked a hospital… Read more »


Health Privacy Update – Do not ignore patient access requests for records

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There are two recent health privacy decisions of the Information and Privacy Commissioner of Ontario that have similar facts and similar outcomes. The main message: A doctor (or any other health information custodian) should never ignore a patient’s access request for records. If you do, the IPC won’t be happy. We want a happy IPC…. Read more »


Can your patients trust you in the age of electronic privacy scandals?

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In the last few years, the public has heard A LOT of scary things about electronic privacy scandals. In 2017, Equifax admitted their electronic records were compromised leaving millions of users’ financial information exposed. In May 2017, the WannaCry Ransomware attack negatively impacted 19,000 healthcare appointments across the United Kingdom which response cost the NHS over… Read more »


Health Privacy Update: Annual Statistical Report Portal Is Now Open

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What does that mean? If you are not a health information custodian in Ontario – stop reading. If you are a health information custodian’s Privacy Officer – keep reading! If you are unsure of whether you are a health information custodian – call me! As you know, all health information custodians in Ontario must complete… Read more »


New IPC health privacy decision #76 – reasonable search at a doctor’s office

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The IPC just released decision #76. Bottom Line: There is no change to your duties as a health information custodian. This decision is entirely consistent with other decisions on the topic of reasonable search and a patient’s right of access to their records of personal health information.  In this case, a patient requested access to… Read more »


Democratizing health information

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That sounds lofty doesn’t it? There is an important movement afoot in health care where recipients of health care services get better, faster, and more consistent access to their own health information.  The effect is democratizing health information. When we give patients instant access to their information, they are better able to navigate their health… Read more »


Some of Kate’s recent and upcoming events

Free healthcare privacy webinar - ask me anything!
the first Wednesday of every month

Free webinars - advance registration needed

Whether you're an experienced privacy officer or new in the field, pick Kate’s brain for free for an hour, in this live webinar. No charge, but you’ll need to register in advance.

Health Privacy Officer Foundations training
starts March 2024

For Privacy Officers within healthcare organizations.

This course focuses on how to become a more confident privacy officer and gives you the tools to document your privacy program. Full details and registration here...

Join the Shush: a collective of health privacy officers
Annual membership 2024

For Privacy Officers within healthcare organizations

This is an annual membership program that takes theory into practice and tackles real life scenarios to build Privacy Officer skills.
Full details and registration here.

Primary care webinars: Employment Law Update & Legal Issues for EDs and Board members

Part of Kate’s monthly webinar series.

Our 2024 program is now live.
Full details of the 2024 webinar series and registration here.

Mental Health webinars: Legal issues for mental health and addictions agencies and teams
Annual membership 2024

For managers and other leaders from mental health and addictions agencies, hospitals, CMHAs, CHCs, school boards, FHTs and Indigenous health services

This is an annual membership program with monthly webinars.
Full details and registration here.

Team Privacy Training Events

For Primary Care clinics, Hospitals, Community Agencies, Mental Health Teams, Public Health Units, School Boards, Police departments

Scheduled to your team's needs for comprehensive or refresher training More details...

Free summary of all PHIPA IPC decisions

Want to read privacy breach stories to learn how to improve your work? We have summarized all the Information and Privacy Commissioner's health privacy decisions for you Download here...

Kate Dewhirst Health Law

Kate says:

My mission is bringing the law to life. I make legal theory understandable, accessible and fun! I’m available and love to work for all organizations in the healthcare sector across Ontario and beyond.

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